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SHOWCASING FLOOD RELIEF WORK IN CHENNAI, INDIA

Phicus Research & Evaluation Case Study

Chennai saw horrific devastation due to the floods in late 2015.  IDFC Foundation approached Phicus to provide support in carrying out a time-critical relief mission that was to be accomplished over 2 weeks.  In addition to program management support, they also requested support in tracking, monitoring, reporting and finally to showcase the entire relief operation.

The goal was to disburse 12,000 relief kits to flood-affected families, in and around Chennai.  Phicus quickly sprung into action even while we were still discussing terms of engagement to understand vendor partners who were already identified (sourcing, transportation, packaging, etc.)  We did ground research to identify relevant and credible NGOs that we could work through and also proposed changes to the relief pack that had been planned, based on current needs on the ground, gathered from our local associates.

Over a 3-week period, we accomplished the following:

  • Oversight and supervision of materials packing and loading in Bangalore

  • On the ground project management and supervision of the relief materials in Chennai (our Chennai team carried the operations through, right from receiving the trucks to unloading, to allocating to the various NGO partners to accompanying the trucks to the points of handout to victims)

  • Tight program management through a Control Center where the entire operations was coordinated from and that worked 24x7, for 3 days

  • Hourly updates, daily reports, end of project dashboard

  • End of project presentation to the CEO

  • Inhouse design and production of the Impact video - <https://youtu.be/88BojFIcimw>

Over this period, Phicus deployed a team of 8 people in Bangalore and 12 people in Chennai.  12,000 relief packs were disbursed in the committed timeline.  We brought on board and worked with 8 vendors and partner organizations who all pulled together to make this relief operation a resounding success! For the Phicus team, the creation of the impact video at the end of the tight 3 week project was another feather in the cap, with new found creative skills within the team!

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